SUSE, a global provider of enterprise open-source solutions, has launched a new service aimed at meeting the rising demand for digital sovereignty across Europe. The offering, called SUSE Sovereign Premium Support, is designed for organizations requiring a proactive, customized, and regulation-aligned approach to IT infrastructure management.
With a focus on maintaining operational resilience and independence, the service supports both public and private sector clients navigating evolving European Union data regulations and geopolitical pressures.
The launch comes as IDC reports that more than 80% of European organizations either currently use or plan to implement sovereign cloud solutions by 2025. This growing momentum reflects a broader industry shift toward stronger data governance, localized infrastructure, and minimized external risk – particularly in response to increasing geopolitical uncertainty.
SUSE’s Sovereign Premium Support provides enhanced data privacy, controlled access protocols, and EU-based service delivery. Support operations, including troubleshooting data storage, are confined to EU-based servers and networks, reinforcing compliance with EU regulatory standards. The service is staffed by Premium Support Engineers (PSE) and Service Delivery Managers (SDM) located within the European Union, offering clients local expertise and greater assurance over data residency and access.
Compliance Issue vs Strategic Imperative
The company has long maintained strong European roots while operating globally. This regional grounding, combined with deep open-source expertise, enables SUSE to meet complex sovereignty and compliance needs across sectors. SUSE’s existing customer base already includes defense and law enforcement entities, as well as public administration bodies that require the highest levels of compliance and operational security.
SUSE CEO Dirk-Peter van Leeuwen emphasizes that the new support offering represents a natural evolution of SUSE’s existing approach. “Our SUSE Sovereign Premium Support reaffirms our commitment to delivering a resilient, future-proof IT infrastructure. It extends our philosophy of being open by design and sovereign by choice, which we’ve upheld for over three decades,” he said. The aim is to offer clients the control they need over their data and operations without compromising on flexibility or innovation.
The demand for services like SUSE Sovereign Premium Support is not limited to traditional regulated industries. According to IDC analyst Rahiel Nasir, organizations across all sectors are recognizing the value of digital sovereignty. “This is not just a trend among governments or critical infrastructure providers. We’re seeing broad interest in sovereignty options such as sovereign clouds, especially as companies begin new cloud journeys and factor in regulatory requirements from the outset,” he noted.
Udo Wuertz, Fellow and CDO at Fsas Technologies Europe, echoed this sentiment, highlighting SUSE’s ability to deliver regionally tailored support. “SUSE has been a valuable partner on sovereignty solutions for years. Their deep understanding of European needs, combined with their EU-based support capabilities, allows us to jointly serve customers in a compliant and future-ready way.”
As the 2025 milestone approaches, digital sovereignty is emerging not just as a compliance issue but as a strategic imperative. SUSE’s new offering appears well-positioned to meet the complex needs of a market shifting toward more localized, secure, and autonomous IT ecosystems.
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